We will reunite you with your lost funds and assets!

The Refund Group reunite individuals and companies with any lost funds.

The Refund Group's, team bring a unique set of skills, experience and knowledge allowing them to successfully navigate the claims process for you.



How does it work?

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With Millions of dollars sitting dormant in various NZ & Australian and overseas institutions, surprisingly, many NZ, Australian Companies and Individuals, are totally unaware they may have ownership of some of these funds.

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The Refund Group team are here to navigate and manage the return of your money. They undertake all proceedings, ensuring all cases are handled in accordance with New Zeeland, Australian & International Laws and Regulations.

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A Full Service

The Refund Group operate ethically, respectfully and diligently ensuring a high level of service and success.

What we do:

The Approval ProcessTo ensure we have the correct organisation or individual, we ask that you sign “The Authority to Release”. 100 points Certified ID will also be required..
Your lost money is recoveredThe Refund Group case manager will meticulously prepare your case prior to submission, ensuring a streamlined and successful outcome. They will act wholly on your behalf, communicating and updating you regularly.
Funds are returned to youFunds are either deposited by Direct Credit into your bank account OR by Cheque. Only on successful recovery of your funds is payment due to The Refund Group. With no upfront or hidden fees there is NO RISK to you.
We liaise with holding authorityWe ensure the full release of all monies outstanding. This process may require further information from you further down the track in order to ensure these funds are released quickly and successfully.​
The rightful ownerIt Is Our Responsibility To Locate The Rightful Owners And Re Unite Them With Their Lost Funds.
The experts in refundsWork with highly experienced refund agents. Receive updates by phone, email and txt.

Why your friends choose us?


Types of lost funds & assets

With enough data, the numbers speak for themselves.


Bank Accounts


Unclaimed Shares


Life Insurance


Countries we assist clients in.



Read what some of our similar clients say.

I am owed money?

The team had to explain this to me twice, hahah. It just seemed unreal that I was owed money and did not know about it, right. I am so thankful for them. They contacted me, and did everything. Awesome experience.

Michelle Fletcher

Is this real? Sure is!

These things are so easily assumed as scams, but The Refund Group and Vanessa was absolutely great at supplying information and answering my questions. Who knew I was owed money. This should be way more public in my opinion. Thanks for helping technophobe’s like me.

Justin Johns

Great Service

I am not one for reviews, however. TRG has really great service, transparency and great system/platform. Thanks team

Shona Reefton

Thank You!!

A massive thank you the team in New Zealand. They reply to every email and answer every call. They made me feel like their most important client.

Wicus Mosert

What a suprise, wow

I really appreciate the great service received from the team, as well as the great instructions and platform. I will recommend you to anyone, anytime.

Lyndsay Marshall


How do people misplace millions of dollars every year?

Every day, people and businesses leave cash in financial institutions, insurance companies, and with government authorities. It’s human nature to forget and even the best kept records can even have gaps. As absurd as it sounds, it happens constantly. It is estimated that 1 in 3 Australians actually have money owing to them without their knowledge. Sometimes it can be as simple as

Moved overseas
Relocated to new address
Some People just forget
Unclaimed Inheritance
Unclaimed Shares
Unclaimed Life Insurance


Our Consultants

A complimentary team of experts.

Consultants Role


Our consultants, first of all, has to have the ability to understand function over form and cause over effect, because the consultant is going to either be brought in for a specific or a macro problem. 

Consulting in its purest sense is the ability to magnetize a  professional, mature or progress in their journey to areas of critical performance based on meaningful, experienced, and documented understanding of the issue. Those critical areas can be money transfers, financial Emigration, any of the 9 drivers that I talk about, tax clearance, etc. It’s not a theoretical process and it’s not only understanding the macro problem but also the nuances.

Majority of our team has a background in spearheading projects in the refund industry. They spent significant time in this arena, where they accumulated a wealth of knowledge and experience, not only working with and distributing funds across the world but also in cultivating relationships with people from all walks of life.

What is lost money?

When a person or company “forgets” about money in various accounts, the lost money is transferred to (in many cases) a non-interest bearing Government Trust Account. Of course, this is only done when the financial Institution or previous authority cannot locate the owner.

What may interest you, is that if owners of this money do not step forward within a specific length of time, this money is then absorbed as government revenue and can be far more difficult to claim. In most cases this is the inevitable fate for lost funds unless the correct owner steps forward to claim their lost money.

What makes this process even more difficult, is that each state in Australia has separate laws relating to lost funds and various institutions responsible for lost monies unique to that state (with their own set of individual claiming rules and procedures).

This alone can make this process very difficult as small mistakes can lead to a much more difficult return process later and may require months of assistance in order to complete the claim. Thus, it’s always better to make sure that your claim is done right the first time.


What Laws Do You Have To Abide By?


There are many laws in place that protect you as a consumer and your lost money. It is an offence under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 to give false or misleading information or documentation.

This means that we are bound by law to ensure that we reunite the correct funds with the correct people. We may ask you for extra identification to satisfy this obligation. It also means that we MUST ensure that once refunded, your funds are relocated safely into your preferred bank account.​